Crazyegg Reviews

Crazy Egg is a user testing platform that provides a suite of tools to help businesses optimize their websites for conversions. It offers a range of features including:

• Heatmaps: Visualize where users click on a webpage.
• Scrollmaps: Show how far down a page users scroll.
• Confetti: Differentiate clicks by various factors such as referral sources and search terms.
• Overlay Report: Show the number of clicks on each element of a page.
• A/B Testing: Compare two versions of a webpage to see which performs better.
• Snapshots: Reports focused on a single page on a site for a specific period of time.

These features provide a comprehensive understanding of user behavior, enabling businesses to optimize their websites effectively. Crazy Egg is designed to be easy to use, even for those with zero technical experience. It provides actionable information about visitors, helping to optimize sites for conversions. The focus is on matching user needs, creating intuitive designs, and streamlining user flows throughout pages. This ultimately helps to increase conversions and ROI.

Crazy Egg is used by small businesses, ecommerce/retail, digital agencies, and education companies. It offers a 30-day free trial for new users to get started. It also provides integrations with popular services like Shopify and WordPress, and allows adding all team members free of charge. It's easy enough to get started and powerful enough to customize. It helps to improve what's working on a website, fix what isn't, and test new ideas.

In summary, Crazy Egg is a powerful tool for understanding what's hot and what's not on a website, and for knowing what web visitors are doing with tools such as heatmaps, recordings, surveys, A/B testing, and more. It helps to see what's wrong with a website and fix it. It's a tool to reach website goals faster.

Pros of Crazy Egg:

• Easy Setup: Simple steps to set up on any website, requiring only a small bit of code insertion into the HTML of the page to be monitored.
• Interactive Visualizations: Provides five different and interactive ways of viewing results, including heatmaps, scrollmaps, confetti, and overlays.
• Exportable Reports: Allows for exportable reports of results, which can be shared and used in meetings.
• Granular Insights: Offers detailed insights into user behavior, such as where users click, scroll, and hover on your website, helping identify popular and neglected areas.
• Affordable Pricing: Priced affordably for small websites, with plans starting at $49 per month for the Standard plan and extending to bespoke enterprise plans.
• Valuable Features: Includes features like A/B testing, user session recordings, and confetti reports that segment clicks by referral source, search term, and more.

Cons of Crazy Egg:

• Limited Mobile Support: Does not support native mobile app frameworks, only supporting mobile websites and progressive web applications (PWAs).
• Limited In-Depth Analysis: Caps the number of user recordings, which can limit deep-dive analysis, especially on higher plans.
• No Funnel Analysis: Lacks funnel analysis and setup that links to recordings and heatmaps, which is a common feature in comprehensive CRO tools.
• No Form Analysis: Does not provide form analysis, which can be a limitation for detailed user interaction tracking.
• Annual Pricing Only: Automatically puts users on a yearly subscription, which can be a drawback for those preferring monthly subscriptions.